Through quick and careful services, we build customer trust based on an advanced consulting system.
To gain a considerable improvement in legal case handling, Home Lawyers has adopted and implemented the concept "team medical care", which is usually applied in major hospitals. Those large hospitals provide high-quality medical services for a large number of patients, using teams of doctors, nurses, radiographers, chemists and anesthesiologists who have particular expertise in their own field. We at Home Lawyers also think that we can provide effective legal services with shorter problem solution time and lower costs through collaborations of lawyers, paralegals who support lawyers (legal assistants), certified public accountants, and SE department staff who are responsible for developing IT networks. This is because such business procedures will allow for the sharing of information via IT networks and the division of labor based on specialized expertise.
Home Lawyers utilize legal assistants called paralegals to significantly increase the productivity and efficiency of services by a lawyer. We believe that the lawyer can devote himself/herself to own legal endeavors with assistance from the paralegals. Paralegals are not lawyers but professional staffs who have been trained to provide assistance on legal matters. They meet with customers initially to collect necessary information from them according to the instruction manual prepared by lawyers. This preliminary process will allow lawyers and other professionals to make quicker judgments.
At Home Lawyers, all personal information of customers has been centrally managed by computers. To respond to visits by many customers quickly and smoothly, we have developed our unique support software applications, such as a visitor management system and a lawyer interview tracking/management system, which in fact have helped improve the productivity of lawyers and paralegals. We also have been paying careful attention in handling personal information of our customers, which are usually updated daily, by monitoring the networks to prevent unauthorized access, building robust systems that will avoid loss of important data even in failures, and taking other measures. When we extend the scope of our services in the future, we will continue to put importance on the security of sensitive customer information.
